Frequently Asked Questions

Where is Delta?

• I live on the West coast of Canada, about 10 miles south of Vancouver, and 11 miles north of the US border.

How do I place an order?

• Just contact me via e-mail, regular mail, or the phone, and let me know what you need. I can then discuss the details with you, and confirm the price and a completion date.

Do you require a deposit with an order?

• That depends on how unique the order is. For normal orders, as long as you are serious about the order, then I require no payment until your cars or coaches are ready for shipment.

Is shipping included?

• No, shipping is not included in the price.

How do you normally ship?

• I use UPS who have done an excellent job for me so far.

Why do you use Kadee couplers on British and European cars?

• Multiple answers to this one. Some British coaches, like the Southern Bulleid, were actually fitted with knuckle couplers, and their buffers were locked back out of the way when running as a set. On all the models, the Kadee couplers allow the train to run minimizing the problem of buffer locking, they make it far easier to couple and uncouple, they can be pushed with no problems, and also allow the corridor connectors to be just touching all the time with no big gaps.

What kind of bearings are used on the trucks?

• The axles run directly in the HD Polyethylene so no bearings are needed and the result is a very free running truck.

Are you willing to build cars other than those you list?

• If it fits within my 'style of construction', I am always willing to consider new challenges. Just let me know what you are looking for and I will let you know if it is something that I am willing to attempt.